Question 1

How does 10b.ai generate images?

Accepted Answer

10b.ai generates images using advanced AI models that are released under the Apache-2.0 open-source license and deployed on our optimized inference infrastructure. When you enter a text prompt, it is processed through our safety and moderation systems to ensure it meets platform guidelines. The prompt is then sent to our inference pipeline, where the model generates an image based on your description. The final output is delivered instantly to your browser. 10b.ai is an independent service and provides its own interface, safety layers, and performance optimizations on top of licensed open-source model components.

Question 2

Is 10b.ai an official product of Alibaba or any AI model provider?

Accepted Answer

No. 10b.ai is an independent AI image-generation service and is not affiliated with, endorsed by, or sponsored by Alibaba Group or any other AI model provider. We deploy and optimize AI models that are released under the Apache-2.0 open-source license on our own infrastructure, and we add our own safety systems, usage controls, and interface on top. All trademarks, model names, and product names mentioned in our documentation or marketing materials belong to their respective owners. For full details, please see our AI Wrapper Disclaimer and Open-Source Attribution pages.

Question 3

What happens after I enter a prompt?

Accepted Answer

Your prompt goes through a mandatory safety moderation check. If approved, the system processes it to generate an image. If it violates our policy, it will be blocked and an alternative suggestion may be provided.

Question 4

Does 10b.ai allow NSFW or adult content generation?

Accepted Answer

No. 10b.ai strictly prohibits generating: Sexual or pornographic content, Graphic violence, Illegal or harmful activities, Copyright-violating material. All prompts are screened before processing.

Question 5

What technology does 10b.ai use to generate results?

Accepted Answer

10b.ai uses optimized diffusion-transformer image-generation models that support fast inference, photorealistic output, and bilingual (Chinese & English) text rendering. Our interface makes these capabilities accessible to all users.

Question 6

What am I paying for when I purchase credits?

Accepted Answer

Credits represent compute usage. Each generation consumes a fixed number of credits, and you only pay for what you use. No subscription is required unless you choose one. There are no hidden fees.

Question 7

Are my images or prompts used to train your models?

Accepted Answer

No, unless you explicitly give permission. Prompts are processed only for generating your requested image and are not stored or reused for training purposes by default.

Question 8

Does 10b.ai store any user data?

Accepted Answer

No. 10b.ai does not store user prompts, generated images, or personal data unless you explicitly choose to save them in your account.

Question 9

Can I delete my generated images or account data?

Accepted Answer

Yes. If you save any images or account data voluntarily, you may delete them at any time. You may also request full data deletion by contacting support@10b.ai.

Question 10

What happens if my prompt gets blocked by moderation?

Accepted Answer

It means the prompt violated our safety rules. You may revise the prompt to avoid unsafe or restricted content. The system provides guidance when a prompt is blocked.

Question 11

Does 10b.ai support editing existing images?

Accepted Answer

Not yet. 10b.ai does not currently support editing uploaded images. However, our editing model (10b.ai Edit) is under active development and will be released in a future update once fully tested.

Question 12

How does 10b.ai protect user privacy?

Accepted Answer

We follow strict privacy standards: No biometric data collection, No data sharing with third parties, Encryption of data during transfer and storage, Optional deletion of saved data and account information.

Question 13

Is customer support available?

Accepted Answer

Yes. Our support team can be reached at support@10b.ai, and we typically respond within 24–48 business hours.

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